BARBARIANS SUPPORT
A helping hand.
Back to the adventure.
A stubborn guard? A missing save? Something that isn’t working as it should? We’re here to help your tribe find its way.
TALK TO THE STUDIO
Tell us what happened.
For bugs, gameplay questions or accessibility feedback, email the team at Camis AI.
Email support admin@camisai.comThe button opens a draft in your email app. If you use webmail, write to the address above.
A few details help.
- Your platform: Mac, Windows, Linux, iPhone or iPad.
- Device model, operating system and game version, if known.
- The campaign, chapter or game mode you were playing.
- What you expected, what happened and how to repeat it.
- A screenshot or short recording, if it shows the problem.
Keep your save files while we investigate. Send a save or diagnostic log only if we ask for it, and leave passwords and payment details out of your message.
How we handle messages: our privacy policy.
A FEW USEFUL TRAILS
Help by the campfire.
Start here for common questions. If your problem persists, tell us what you’ve tried so we can pick up from there.
How do I save or find my progress?
Each story campaign keeps its own progress. Check the campaign you were playing and its available saves from the main menu. Use the Save & main menu button or Save & quit button when leaving a session. Ironman deliberately restricts manual saving. The Steam edition can sync progress across Mac, Windows and Linux through Steam Cloud. Use the same Steam account and let synchronization finish before switching computers. Other editions keep saves on the device. Avoid uninstalling or deleting game data while investigating a missing save.
Why can’t I knock out the guard?
Your warrior needs to creep right behind the guard and get close before a silent knockout is possible. On desktop, right-click the ground behind the guard to move into position, then right-click the guard once. Use the Pause button to plan and the Resume button to carry out your orders.
How do I finish the tutorial raid?
Check the objective panel and bring the supplies back to camp. In the first tutorial, the grain must be delivered before you finish. When the objective is complete, use the Finish raid button to leave with your supplies. The tutorial highlights the button when it is time to use it.
Where are language and text-size settings?
Click or tap the Settings button. Choose Game → Language for any of the 17 languages. Under Display, adjust Interface size to change the size of text and panels. The available range adapts to your device.
The game is running slowly. What can I try?
In Settings → Display, set Graphics to Smoother. This reduces scenery and shadow detail while keeping text sharp. Close other demanding apps and install updates from your game store and operating-system provider. If it still struggles, send us your device and graphics details and where in the game it happens.
Can I reduce motion, flashes or character voices?
Under Settings → Display, turn on Reduce motion or turn off Lightning flashes. Under Sound, adjust the separate Voices volume. The soft, muffled hums are intentional; the characters’ dialogue is shown as text.
Can I play offline or share saves between devices?
The campaigns, translations and character voices are included in the game and can be played offline. Your store may need a connection for purchase, installation or updates. On Steam, enable Steam Cloud and use the same account to sync progress between Mac, Windows and Linux. Quit the game and wait for Steam to finish syncing before playing elsewhere. Offline progress uploads when Steam reconnects; if Steam reports a conflict, keep the save with your intended progress. Steam saves do not automatically transfer to the iPhone, iPad or non-Steam Mac editions.
Who handles purchases and refunds?
For billing, duplicate charges or refund requests, use the support service of the store where you purchased the game: Steam Support or Apple’s purchase support. For a problem inside the game, contact Camis AI using the email above.
Not a bug, just an idea? We welcome suggestions and stories from your tribe.
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