Ludus Coriovalli · Support
A helping hand.
Back to the table.
A move that won’t work? A missing save? Tell us what happened and we’ll help you find the next step.
Support policy · Updated 29 October 2026
Talk to the studio
Tell us what happened.
For bugs, gameplay questions and accessibility feedback, contact Camis AI.
Email Ludus supportThe button opens your email app. If you use webmail, write to the address above.
A few details help.
- Your Mac model, macOS version and game version, if known.
- The opponent, board, campaign chapter or mode you were playing.
- What you expected, what happened and how to repeat it.
- A screenshot or short recording, if it shows the problem.
Keep your save files while we investigate. Send saves or diagnostic logs only if we ask for them, and leave out passwords, payment details and unrelated personal information.
What support covers
We review reports of crashes, lost progress, control problems, visual defects and accessibility issues in Ludus Coriovalli. We may ask for steps to reproduce an issue or suggest an available update. Response and resolution times vary; we do not promise a fixed turnaround or that every suggestion will be implemented.
These pages describe the Mac edition currently in development. Confirmed release details and download links will be posted on the game page. For any store purchase or refund, contact the store where the purchase was made; this policy does not limit rights you have under applicable law.
Common questions
A few useful moves.
How do I move a piece?
Click your piece, then a marked destination. With the keyboard, use the arrow keys or WASD to focus board points and Enter or Space to select. Tab and Shift-Tab move between interface controls. Escape pauses a game or returns to the previous screen.
Different games have different rules. Use the in-game How to play guide for the current board. The guided first hunt is a good place to begin.
Why are hints or undo unavailable?
Hints and undo are limited in some daily games, training puzzles and Great Hunt encounters. In games where they are available, H requests a hint and U undoes an eligible turn. A restriction in a challenge is not necessarily a fault.
How is my progress saved?
Campaign progress, preferences, records and unlocks are stored on your Mac. There is no automatic cloud synchronization. The Great Hunt keeps your road progress; a pending encounter may restart rather than resume at the exact move.
Avoid uninstalling the game, resetting it or deleting its data while investigating missing progress. Contact support before trying to repair a save. We cannot restore local data that we have never received.
Can I change text size, motion or sound?
Open Settings from the main menu. You can enable Larger text, Reduced motion or Confirm moves, adjust Move speed, and change Sound and Music levels. You can also choose carved hunt figures or pebble counters.
The game has frozen or is running slowly. What should I do?
Close and reopen the game, check available storage and close other demanding applications. Install an available game update from its official source. If the issue returns, tell us the screen, opponent and action involved, along with your Mac model and macOS version. Do not delete your saves as a troubleshooting step.
Can I play offline or move saves between devices?
The current edition plays offline after installation. Progress stays on the Mac where you play; online accounts, cloud saves and global leaderboards are not connected. Contact support before moving local save data manually.
How do I report a privacy concern?
Read the privacy policy, then email admin@camisai.com with “Ludus Coriovalli privacy” in the subject. A parent or guardian can contact us on behalf of a child.